Flexible VoIP Solutions Built for Business
Bergen Computer Solutions delivers modern, feature-rich VoIP phone systems tailored to businesses of any size. Whether you need simple voice setups or fully integrated communication across multiple locations, we build systems that match your workflow and budget.
Tired of your old phone system holding you back? Sick of extra fees, missed calls, and being stuck at your desk? With Bergen Computer Solutions, you can answer calls from the office, your home, or even the beach—no hassle, no extra cost. Our VoIP systems let you transfer calls, talk between team members, and stay connected wherever you are.
Whether you run a small business or manage a growing team, we’ve got you covered with flexible, easy-to-use phone systems that work the way you do. No more outdated tech or confusing bills—just clear pricing, free setup, and a modern solution that keeps your business moving.
Stay connected wherever you are with our intuitive mobile and desktop apps—perfect for remote teams and on-the-go professionals. Your team can make and receive calls, check voicemails, and collaborate with ease from any device. We offer competitive pricing, no hidden fees, and free setup, making it simple and affordable to upgrade your communication system without the usual hassle or upfront costs.
Key Features
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Call Routing & Forwarding
Seamlessly redirect calls to mobile, landline, or other extensions based on user-defined rules. -
Auto Attendant (IVR)
Interactive menus to guide callers to the right department or extension without human intervention. -
Ring Groups & Call Queues
Distribute calls among a team with custom rules, prioritizing availability and minimizing wait times. -
Web & Mobile Softphones
Make and receive calls on any device using browser-based or mobile app interfaces. -
Remote Office Integration
Connect staff in any location with a fully functional office phone system experience. -
Hot Desking
Log into any desk phone or softphone to access your personal extension, voicemail, and settings.
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CRM & Helpdesk Integration
Sync call data with popular customer service and CRM platforms for contextual interactions. -
Custom Call Flows
Design intelligent call handling rules using drag-and-drop or scripting interfaces. -
API Access
Full-featured APIs to automate workflows and integrate with third-party systems.
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End-to-End Encryption
Secure voice calls with modern encryption standards. -
Failover & Redundancy Options
Ensure uninterrupted service during internet or hardware outages with built-in failover mechanisms. -
Access Control & Audit Logs
Monitor system usage and restrict access to critical functions for compliance and security. -
Real-Time Dashboard
Track active calls, agent status, and queue performance at a glance. -
Call Recording & Archiving
Record inbound and outbound calls for training, quality assurance, or legal compliance. -
Detailed Reports
Generate performance reports by user, department, or date range to optimize call handling.
