Meet The Future Of Advanced Communications
Looking for an affordable option that doesn't compromise on features or support? Look no further than BCS. Our comprehensive package includes every single feature you could need, all at no extra cost. Plus, our team of dedicated U.S.-based technical support experts are always available to assist you whenever you need it. With BCS, you can have peace of mind knowing that your business is in good hands, without breaking the bank.
At BCS, we specialize in providing innovative 3CX VoIP business solutions that connect call centers, small offices, and large offices to work together more effectively.
Our solutions offer features like call routing, call recording, and real-time monitoring to meet your specific needs. We work with top experts and use the latest technology to ensure reliable and efficient communication. Our goal is to provide our customers with the best possible experience and continually explore new technologies to improve our 3CX VoIP offerings.
Bergen Computer Solutions utilizes the power of cloud computing through platforms such as Amazon Web Services and Digital Ocean. This allows for high availability, scalability, and redundancy in our hosting solutions.
Every company is unique, which is why every solution from Bergen Computer Solutions is 100% customizable to fit your specific needs. Whether you require small deployments of voice-only telephones or national unified communication deployments, the goal is to work hand-in-hand with your organization to find the right solution at a price point that meets your budget.
Unlimited Tech Support
Call or message for IT support from our dedicated help desk any day, any time.
Avoid unnecessary call transfers that waste time. See who’s on the phone, away from their desk, or available to take calls.
Fax and Voicemail to Email
Receive inbound faxes directly to your email in PDF format. Listen to or archive voicemail that are sent to you email.
Host online meetings, video conferences, chat, instant message, and share your PC desktop screen online.
View call logs, generate detailed usage reports, and integrate with many popular CRM applications.
Manage Calls Effectively
To improve customer service levels, consider logging all calls and providing call center personnel with real-time caller information. This can be achieved by integrating your phone system with popular CRM tools like MS Exchange, Salesforce, Microsoft Dynamics, and others using available plugins. By doing so, call center personnel can access valuable information about the caller, personalize interactions, and provide better customer service. Call logging also allows for better tracking of call details, such as the date and time, and the caller's name.
Try before you buy
Take our web-based and mobile solutions for a 30-day demo before purchasing.
Qualifying clients may choose to enroll in our loaner demo phone program and test drive our advanced voice and video desktop telephones.